Shipping
& returns.
Shopping with Radísa should be simple. Here you will find everything about shipping and returns.
Shipping
We ship all over Iceland.
Free shipping over 9,900 ISK
If your order comes to 9,900 ISK or more, you pay nothing for shipping. Shipping options, prices and estimated delivery times are shown at checkout.
Right of return
You have 14 days from receipt to return an item. The item must be unopened. You do not need to give a reason.
Opened sleep products
For hygiene reasons, we cannot accept sleep masks and earplugs once the packaging has been opened.
How do I return an item?
- 1Get in touch with us through Contact us and include your order number.
- 2We will send you instructions on where to send the item.
- 3Once the item has reached us, we will refund you.
Wrong or faulty item
Did you receive the wrong item or a faulty one? Get in touch as soon as possible. Describe the problem and feel free to send a photo. We will resolve it in line with your rights. Those rights apply regardless of the 14-day right of return.
We are here for you
A question about an order or a return? Drop us a line and we will help you.